Privacy Policy

How Sensation Lab handles the information submitted through this website.

Last updated: May 30, 2026

Who We Are

Sensation Lab provides Events, Exhibitions, Activations, and Custom Manufacturing services from Lyndhurst, Johannesburg. This privacy policy explains how we handle information submitted through our website.

Information We Collect

When you use our contact form, we collect the name, email address, and message you choose to submit. When you use the newsletter form, we collect the email address you submit for updates.

How We Use Information

We use submitted information to respond to enquiries, discuss project requirements, process newsletter signup requests, and improve communication with potential or existing clients.

Email And Newsletter Requests

Contact form messages and newsletter signup requests are sent to Sensation Lab by email. The newsletter form is used to receive signup requests and is not a full mailing-list platform unless connected to one in future.

Analytics

This website includes Google Analytics to help us understand general website traffic and page usage. Analytics information is used to improve the website and does not replace direct enquiry details submitted through forms.

Sharing Information

We do not sell personal information submitted through the website. Information may be shared only when necessary to respond to an enquiry, manage a requested service, comply with legal obligations, or use trusted service providers such as hosting, email, analytics, or mailing-list platforms.

Security

We use practical safeguards such as form validation, spam protection, and secure email sending. No website or email system can guarantee absolute security, but we aim to handle submitted information responsibly.

Your Choices

You may ask us to update or remove personal information you submitted through the website, subject to any legal or business record requirements that may apply.

Contact Us

For privacy questions, contact Sensation Lab at info@sensationlab.co.za or call +27 11 023 5940.